Quick answer
The most common cause of continuous filling and draining is a drain hose installed too low, so water siphons out while the washer tries to fill. If it fills while switched off, the inlet valve is at fault. Wrong level readings come from the pressure sensor.
Overview
The washer measures water with a pressure sensor and opens the inlet valve until the right level is reached. If water escapes as fast as it enters, or the sensor misreads the level, the washer gets stuck in a loop.
It wastes a lot of water — which matters in Jordan, where water is precious — so it is worth fixing quickly.
Likely causes
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1
Drain-hose siphoning
If the drain hose end is lower than the water in the drum, or pushed deep into the drain pipe, water siphons out on its own and the washer keeps refilling.
Related parts: Drain hose
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2
Inlet valve not closing
If the valve keeps passing water, the washer overfills — even while off — and OE may appear.
Related parts: Water inlet valve
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3
Level sensor misreading
A blocked or failed sensor tube makes the board think there is less or more water than there is, so it fills or drains non-stop.
Related parts: Water-level (pressure) sensor
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4
Internal leak
Water escaping from a tub or hose leak lowers the level, so the washer refills.
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5
Control board fault
Rarely, the command opening the valve or pump stays on due to a board fault.
Related parts: Main control board (PCB)
Safe checks before calling a technician
Unplug the washer and close the water tap before any check. Do not open the back or top panels, and do not touch wiring or circuit boards — that work is for a qualified technician.
- Check the drain hose: it must rise to the height your manual specifies before dropping into the drain, and not be pushed deep into the pipe.
- If the washer fills while switched off, close the tap immediately and unplug it.
- Look for water on the floor under the washer.
- Notice whether the drain itself pulls water strongly (e.g. connected directly under a sink).
Parts involved
Water inlet valve
An electric valve that opens and closes to let water in; it may feed several detergent compartments.
Water-level (pressure) sensor
Measures air pressure in a tube connected to the tub to know how much water is inside.
Drain hose
Carries water from the pump to the drain; its routing and height affect draining and leaks.
Main control board (PCB)
The washer’s brain: reads sensors and drives the motor, pump, valves and heater.
When should you call a technician?
- The washer fills while switched off.
- You fixed the drain-hose height and it continues.
- OE, 1E or LE appears.
- Water overflows from the detergent drawer.
Need a Samsung repair technician?
Send us the model, the error code and a description of the fault — or book a technician visit in Amman, Zarqa, Salt, Madaba or Sahab.
Related error codes
Frequently asked questions
Why does the washer drain while filling?
Usually siphoning: the drain hose is too low and pulls water out. Raising and fixing the hose correctly often solves it.
Can I keep the tap closed between washes?
Yes — it’s a good habit generally, and essential if the inlet valve is suspected.
Does this increase my water bill?
Yes, noticeably, because water flows in and out throughout the cycle.